MessengerPeople

Your Solution for Successful Customer Communication via Messaging Apps.
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Messenger Communication Platform

Offer your customers the option of contacting you over the leading global messaging apps, including WhatsApp, Apple Business Chat, Facebook Messenger, and more.

With the Messenger Communication Platform you can manage your customer communication intuitively, professionally, and in full compliance with data protection regulations.

The Messenger Communication Platform offers these features

Chat Details
1:1 Chat

One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)

User Characteristics

Get to know your users and save relevant information to be available throughout the entire chat

Chatblocks

One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)

ChatBlock Details
Bot Panel Details
Chatbot Builder

Create Chatbots to support your customer service, without any programming background knowledge

Ticket Assignment

Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function

Multiagent

Your employees work in defined roles, as well as in efficiently together in a team

Ticket Assignment Details

Our Packages

M

PER CHANNEL BASIS Medium
Monthly rental, Incoming Messages Fee WAIVED
WhatsApp channels included in package 1
Outgoing Messages Included in Package 20,000
Price per Additional Outgoing Message Sent NPR 0.30
Set Up Fee NPR 10,000
Monthly Package Fee NPR 25,000
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L

Package Medium
Messaging Apps All
Channels included in package 1
Possibility of Additional channels N
Additional Channels N/A
Agent Logins included in package 5
Set Up fee NPR 10,000
MAUs included in package 10,000
Additional MAUs NPR 6.00
Support Support via email and messaging apps from Monday until Friday: 10:00 am – 06:00 pm
Contract term / period of notice 3 months
Monthly Base Fee NPR 75,000
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XL

Package XL (Custom)
Messaging Apps All
Channels included in package 1
Possibility of Additional channels Y
Additional Channels As required
Agent Logins included in package As required
Set Up fee As required
MAUs included in package As required
Additional MAUs As required
Support 24/7 support via phone, email and messaging apps upon request
Contract term / period of notice 3 months
Monthly Base Fee TBD
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With the Messenger Communication Platform you get a software solution with an intuitive interface that is immediately ready for your customer communication.