The Messenger Communication Platform offers these features
1:1 Chat
One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)
User Characteristics
Get to know your users and save relevant information to be available throughout the entire chat
Chatblocks
One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)
Chatbot Builder
Create Chatbots to support your customer service, without any programming background knowledge
Ticket Assignment
Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function
Multiagent
Your employees work in defined roles, as well as in efficiently together in a team