Offer your customers the option of contacting you over the leading global messaging apps, including WhatsApp, Apple Business Chat, Facebook Messenger, and more.
With the Messenger Communication Platform you can manage your customer communication intuitively, professionally, and in full compliance with data protection regulations.
One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)
Get to know your users and save relevant information to be available throughout the entire chat
One intuitive platform for all messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram)
Create Chatbots to support your customer service, without any programming background knowledge
Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function
Your employees work in defined roles, as well as in efficiently together in a team
| PER CHANNEL BASIS | Medium |
|---|---|
| Monthly rental, Incoming Messages Fee | WAIVED |
| WhatsApp channels included in package | 1 |
| Outgoing Messages Included in Package | 20,000 |
| Price per Additional Outgoing Message Sent | NPR 0.30 |
| Set Up Fee | NPR 10,000 |
| Monthly Package Fee | NPR 25,000 |
| Buy Now | |
| Package | Medium |
|---|---|
| Messaging Apps | All |
| Channels included in package | 1 |
| Possibility of Additional channels | N |
| Additional Channels | N/A |
| Agent Logins included in package | 5 |
| Set Up fee | NPR 10,000 |
| MAUs included in package | 10,000 |
| Additional MAUs | NPR 6.00 |
| Support | Support via email and messaging apps from Monday until Friday: 10:00 am – 06:00 pm |
| Contract term / period of notice | 3 months |
| Monthly Base Fee | NPR 75,000 |
| Buy Now | |
| Package | XL (Custom) |
|---|---|
| Messaging Apps | All |
| Channels included in package | 1 |
| Possibility of Additional channels | Y |
| Additional Channels | As required |
| Agent Logins included in package | As required |
| Set Up fee | As required |
| MAUs included in package | As required |
| Additional MAUs | As required |
| Support | 24/7 support via phone, email and messaging apps upon request |
| Contract term / period of notice | 3 months |
| Monthly Base Fee | TBD |
| Buy Now | |
